BSIDE is a place to log the shows you go to.
The fastest way to reach a human is email: bsideworkapp@gmail.com. BSIDE is made by one person, so replies usually take a day or two — longer on weekends. If you are writing about a bug, it helps enormously to include your username, your iPhone model and iOS version, and what you tapped right before things went wrong.
Common questions
I forgot my password. On the sign-in screen, tap Forgot password? and enter your email. You will get a reset link. If it does not arrive within a few minutes, check your spam folder before emailing us.
I can't find a show I went to. Our catalogue is built from public music databases, so very small, very old, or very recent shows are sometimes missing. Use the manual entry option in the log flow — you can type the artist, venue, city, and date yourself, and the show will be added.
An artist, venue, or date looks wrong. Email us with a link or a description and we will correct the catalogue. These entries come from public databases and occasionally carry mistakes.
I want to remove a photo or a log. Open the log and delete the photo or the entire entry from there. Deleting a log removes its photos.
I want to disconnect Spotify. Go to your profile and tap the Spotify row, then Disconnect. This deletes the top artists we stored. BSIDE never stores your Spotify password or tokens, so there is nothing else to revoke — but you can also remove BSIDE at spotify.com/account/apps.
I want to delete my account. Profile → Settings → Delete Account. This removes your profile, your logs, your lists, your saved Spotify artists, and your uploaded images. It cannot be undone. If the button does not work for you, email us from the address on the account and we will do it manually.
Who can see what I post? BSIDE is a social app, and logs, ratings, notes, lists, and your follower list are visible to others. There is no private-profile mode today. Profile pictures and concert photos are stored in public buckets, which means anyone with the direct image URL can open them — so treat anything you upload as public.
Reporting a problem with content or another user
Email bsideworkapp@gmail.com with the username and what you saw. We will look at it and remove anything that breaks the rules.
Privacy
What we collect and who it goes to is written out in full in our Privacy Policy.
Accessibility and feedback
Feature requests, complaints, and "this is confusing" notes are all welcome at the same address. Small apps get better because people write in.